COMPLAINTS about electricity bills have become a familiar feature of Malaysian social media. One Facebook page questioning whether Tenaga Nasional Bhd (TNB) bills had "melambung tinggi" (soared high) drew tens of thousands of followers within weeks. Some households reported bills doubling between months. The frustration is real and deserves a proper answer.
The short answer is this: the base tariff has not increased, but the way bills respond to fuel costs has changed, and global fuel prices have moved against us in recent months. Understanding this distinction may help households read their bills with less anxiety and more clarity.
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