Query on lack of progress in RFID toll rollout plan

I AM writing to express my concerns about the lack of progress in the implementation of RFID toll collection. Several years ago, I signed up as a pilot user for this new technology with the expectation that RFID would become the standard method of toll collection.

I am disappointed to see that RFID is still limited to just one or two lanes at every toll plaza. In mid-2021, it was reported that the rollout of this technology was delayed due to the Covid-19 pandemic. However, we are now approaching Q2 2023, and there still seems to be no clear plan for rolling out this technology more widely.

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