Why do refunds take so long?

I WOULD like to bring this matter regarding the delay in refunding booking fees for the purchase of a new house to the attention of the Domestic Trade and Cost of Living Ministry.

In November 2022 I viewed a development project and, being pleased with what I saw at the showroom, placed a booking fee of RM1,000 for one unit using my credit card. I then proceeded with the loan application at a local bank.

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letters , refunding , booking fees


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