Please use discretion when dealing with visitors


AS senior citizens, we have dutifully complied with the standard operating procedures (SOP) to prevent the spread of Covid-19 since the start of the pandemic.

Strict compliance with the SOP – staying at home, wearing masks, washing our hands often and physical distancing – became the new normal for us. It was not easy for some to be cooped up at home and only go out to purchase groceries, food and other essential items.

Times took a turn for the better when the vaccination programme started, and more SOPs are being relaxed now that 90% of our adult population have been vaccinated.

We are grateful to the government for the successful national vaccination programme, and my wife and I have received both doses of the AstraZeneca vaccine.

But on Oct 15, we had an unpleasant experience at a mall in Selangor when my wife was denied entry because she had left her phone at home and couldn’t show her vaccination status to the guards.

We understand that the guards are only doing their job, but there should always be some form of “discretionary power” in any situation. We are as concerned as anyone else about preventing infections in the mall and would not want to endanger any other person by going there if we were not well!

Is there a law that allows mall operators to deny entry to visitors?

DATUK WEE BENG GEE

Petaling Jaya

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