Waiting a long time for parcel from Australia

MY daughter posted a parcel to me in Ipoh from Melbourne, Australia, on Feb 6. According to online tracking information, it arrived in Ipoh on Feb 16.

There was an attempt to deliver it but it failed, it seems. I therefore called the telephone numbers listed online for the post office but nobody answered. This is very disappointing.

I am writing in to alert the postal service management to this issue so that they will hopefully look into it.

It seems that all the information on the website is outdated, including the addresses of post offices and their telephone numbers.

I am still waiting for my parcel today, on Feb 25.

JAMES , Ipoh

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