‘There are so many such cases’


TWO months ago, I was inundated with text messages supposedly from Telekom Malaysia (TM) advising me to settle my Unifi bill, failing which my name would be placed on the blacklist maintained by credit reporting agency CTOS (Credit Tip-Off Service).

At first, I ignored the messages because I do not and have never had a Unifi account, but they kept coming. Worried, I went to a TM office in Bayan Baru, Penang. To my surprise, the staff showed me documents stating I had registered for the service and used it but never paid the bill. They asked me if I’d ever lost my identity card, and I told them I hadn’t.

The Star Christmas Special Promo: Save 35% OFF Yearly. T&C applies.

Monthly Plan

RM 13.90/month

Best Value

Annual Plan

RM 12.33/month

RM 8.02/month

Billed as RM 96.20 for the 1st year, RM 148 thereafter.

Follow us on our official WhatsApp channel for breaking news alerts and key updates!
Crime; telco scam

Next In Letters

Solve e-hailing chaos ahead of VM2026
Ecoanxiety: The overlooked toll of the climate crisis
An attack on one innocent is an attack on all of humanity
From victims to vigilance: Building scam resistance among young Malaysians
Incestuous crimes: A failure of the family’s protective structure
We need a results-oriented approach to sports
How one Bill pushes the SDGs forward
Retaining specialists vital for public healthcare
Hannah Yeoh as FT Minister best position to honour election pledges
Stepping into the new year with confidence

Others Also Read