The ‘betterment’ factor

WE refer to the letters “Baffled by insurance coverage rule” (The Star, Aug 20), “It pays to understand insurance” (The Star, Aug 25), “Make changes to benefit the consumers” (The Star, Aug 27) and “Motor insurance policy 101” (The Star, Aug 28).

Persatuan Insurans Am Malaysia (PIAM) welcomes the comments of the writers and would like to clarify some of the issues highlighted.