PIVOT – that is the only way the local hospitality industry can survive in the wake of a slew of cancellations and low occupancy in the last two months or so

City Hall's green initiatives must deliver permanent protection against encroachment.

WHEN I first joined the "electric" revolution nine years ago (I bought a hybrid car), electric vehicle (EV) adoption in Malaysia was in its infancy.

THE spate of gangland-related crime since the beginning of this year is now a full-blown concern for the public as well as the police.

IT'S pouring at 11pm in Bangsar, and a delivery rider on a battered motorbike scoots bet­ween cars. He's already clocked 11 hours today. His phone pings another order: RM8 base pay for a 7km trip. After petrol, maintenance and the risk of a skid on flooded roads, what's left? Maybe RM4 in his pocket.

THESE are troubling times for media practitioners.

HERE'S what I noticed recently. We now "wave" our smartphones more often than we wave hello.

ONE month on the job and it looks like our new Human Resources Minister has taken a sledgehammer to his portfolio.

The challenge now is to make the capital city liveable and affordable. 

THE recent announcement of long-awaited governance and public sector reforms will go some way in restoring public trust in national institutions.

AS WE bid farewell to 2025 and welcome 2026, there's a palpable sense of cautious optimism in the air.

FIRST impressions count. In a five-star hotel, customer experience is paramount especially at the front office – the first point of contact if you want your clients to be repeat customers.