Sunway Medical Centre retains top spot among Malaysia’s smart hospitals


SMC improved its global ranking, reflecting its continued adoption and integration of smart medical technologies.

SUNWAY Medical Centre, Sunway City (SMC) is ranked at #226 globally in the Newsweek World’s Best Smart Hospitals 2027 list, retaining its position as the top hospital in Malaysia.

  

Previously ranked #313 in 2026, SMC continues to be recognised in the benchmark by Newsweek and Statista, which evaluates international healthcare facilities across 33 countries on their adoption and integration of smart medical technologies.

Sunway Healthcare Group president Datuk Lau Beng Long, said, “Being recognised as the No. 1 Smart Hospital in Malaysia and among the leading hospitals globally reflects Sunway Healthcare Group’s long-term commitment in achieving excellence in infrastructure development, clinical and service capabilities by leveraging innovative solutions.

“These priorities underpin our ambition to build an integrated healthcare ecosystem that will help to further spearhead the future growth of quality medical services in Malaysia and the region.”

Sunway Medical Centre, Sunway City chief executive officer Erica Lam, said: “Technology matters when it improves patient care and hospital operations.

“Our focus is on using digital capabilities to strengthen patient safety, improve efficiency and deliver a better patient experience.

“While we welcome this recognition, what matters most is the real difference these capabilities make to our patients and how we deliver care.”

SMC continues to expand its adoption of technology across multiple specialities.

This includes the hospital’s automated pharmacy system, the Outpatient Pharmacy Automation System (OPAS) and Inpatient Pharmacy Automation System (IPAS) to streamline medication dispensing, supporting operational efficiency and patient safety.

SMC integrates a cloud-based Hospital Information System and Electronic Medical Record to provide clinicians with real-time patient information.

Through the hospital’s SunMed GO app, patients can manage their appointments, pre-registration and view queue status, medical reports and e-receipts.

Operationally, data analytics and real-time tracking support the hospital’s workflow efficiency, including room turnarounds and discharge processes.

 

 

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