PETALING JAYA: Concerns over possible cyberattacks and online banking disruptions have surfaced on social media, with users sharing claims of failed cash withdrawals, suspicious credit card transactions and warnings about potential scams.
Several Threads users have expressed concern over the security of their banking services and personal financial information amid growing attention on Malaysia’s cybersecurity threats.
One user tagged a local bank and claimed he was unable to withdraw cash from the ATM at one of its branches.
The user also raised concerns over the bank’s website and asked whether other branches were experiencing similar problems.
“I might have to try using my card at another bank’s ATM,” he wrote.
Another Threads user, @myraamraan, questioned whether banks would temporarily suspend cash withdrawals due to cyberattacks. The user also asked whether customers should withdraw their savings. The post expressed concern for elderly customers who might have to visit bank branches to withdraw their savings if such restrictions are imposed.
User @hilmyyakap claimed that his credit cards from four banks had been compromised, with several suspicious transactions appearing on his accounts.
These allegedly included purchases of 200 phone cases in the Philippines, mattresses in the Netherlands and 70 boxes of essential oil in Taiwan.
“At this point, I should do a rating of which banks give the best customer service,” the user wrote.
Another user, @duhaabdulrahman, warned Malaysians against opening unfamiliar files and links, particularly ZIP files received through WhatsApp, email or other online platforms.
The user advised the public to verify suspicious files and links with the sender, even if they appear to come from friends or family members.
“Any link or file that you receive, double-check with the person who sent it. Please stay alert,” the user said. The Star has reached out to Bank Negara Malaysia for comments on this matter.
