PETALING JAYA: Zainal Rashid downloaded the TuJu navigation app after news of the move to bar civil servants from using Waze – and was left disappointed.
Several destinations or routes chosen by the 30-year-old did not show up in the app, and worse, it was incompatible with his car’s navigation system.
It has also been reported that TuJu does not support Apple CarPlay or Android Auto.
“The application looks good, but perhaps its functions were affected by heavy traffic,” said the public relations officer, who said he would consider switching to TuJu if it can provide a stable experience and reliable real-time traffic updates.
Zainal, who mainly uses Waze, said the application helps him plan routes. He also raised concerns over data privacy.
“Data leaks are also concerning, and how much of a difference would the switch be compared with using Waze?”
Zainal is among Malaysians who are open to switching to TuJu but say reliable services, user-friendly features and clear assurances on data protection are key to building public confidence in the local alternative.
Logistics manager K. Moses, 33, said he uses Waze, as the app provides reports for traffic and road conditions as well as toll costs.
“I am definitely open to switching to TuJu if it provides the same, if not better, service.
“Generally, any use of an application should be an individual choice, but the government can always provide alternatives that are better and more secure,” he said.
A civil servant who wanted to be known as Khairil said concerns about personal privacy along with the collection and use of data by Waze are valid.
“This could potentially pose risks to Malaysia’s national security,” he said.
“The developers of the proposed alternatives must also provide clear assurances regarding the collection, storage and use of data.
“They must also make known whether it is shared with third parties for purposes beyond providing navigation services.
“If these concerns are addressed, we can make a better decision,” he said.
Another civil servant, who wanted to be known as Sarah, said she would now look to other navigation systems, including TuJu.
“Waze has been convenient, but I wasn’t very knowledgeable about the privacy concerns. I do not want my data being leaked or misused.
“Since TuJu is the recommended alternative now, I am all for using it, but there must be steps taken to ensure it is user-friendly and provides the same, if not better, services than Waze,” she said.
