KUALA LUMPUR: Malaysians should not rely on artificial intelligence (AI) tools to diagnose medical conditions, even as the technology plays an increasingly important role in supporting public health initiatives, says Health Minister Datuk Seri Dr Dzulkefly Ahmad.
He said health-related decisions, particularly among high-risk and vulnerable groups, should always be made in consultation with qualified medical professionals rather than AI-powered platforms.
“There is ongoing public discussion about the use of AI, but when it comes to health, we cannot take matters so lightly.
“Whatever the health problem, individuals must always refer to medical professionals, whether in the private sector or at public clinics and hospitals,” he told reporters after the Cik Era Naik MRT programme yesterday.
Dzulkefly warned that AI-generated responses should not be treated as medical opinions or used for self-diagnosis, saying such practices could result in delayed treatment and potentially serious health consequences.
“You cannot do this yourself. You cannot do it as a DIY exercise. No matter how advanced AI becomes, do not take it as a source for screening, confirmation of a diagnosis or any other medical determination.”
He stressed that individuals experiencing symptoms should seek prompt medical attention from a practising doctor instead of relying on online tools or chatbots.
“I want to emphasise that anyone who is symptomatic should immediately seek medical advice from a practising doctor.”
Despite the warning, Dzulkefly acknowledged that AI can serve as a useful tool in healthcare when used appropriately, particularly in delivering health information, behavioural support and public awareness campaigns.
He cited the ministry’s Cik Era AI initiative, a virtual companion designed to support smoking and vaping cessation efforts, as an example of how digital innovation can complement healthcare services.
