BUYING a car is one of life’s most exciting milestones. It is often the second-largest investment we make, right after a home.
It is a long-term relationship, knowing that as owners navigate their daily lives, they are never driving alone.
This is the heart of the Toyota Extra Mile ownership experience. The brand promises to look after customers at every turn, ensuring that the joy of buying a car translates into the lasting satisfaction of owning one.
To deliver on this promise, Toyota offers a comprehensive aftersales ownership experience. Guided by six key pillars, including Extra Rewards, Extra Protection, Extra Convenience, Extra Peace of Mind, Extra Security and Extra Care, every aspect of ownership is handled with care.
Rewarding every journey
To ensure the journey is as rewarding as the drive itself, the Extra Rewards pillar focuses on giving back to the customer. Through the Toyota Loyal-T programme, engagement with
the brand is recognised and rewarded.
Every interaction, from the purchase of the vehicle to service visits and insurance renewals, earns points that bring value back to you.
Structured into silver, gold and platinum tiers, the Loyal-T programme allows owners to unlock exclusive privileges and redeem points for service vouchers.
It is Toyota’s way of saying “thank you” for choosing them, ensuring that loyalty is met with consistent value throughout the ownership journey.
Comprehensive protection
Confidence on the road comes from knowing the right support is available.
Under Extra Protection, the Toyota Insurance Packages are tailored specifically for Toyota owners, offering enhanced coverage designed to smooth out life’s little bumps.
By choosing this package, owners also enjoy complimentary access to Toyota 247 Road Assist, ensuring that dependable support is just a phone call away for Extra Peace of Mind. Available anytime, anywhere, the service can be reached via the toll-free number 1800-888-247.
Toyota 247 Road Assist is applicable within Malaysia and is not available for cross-border use. All benefits and services are subject to applicable terms and conditions.
To ensure full transparency and compliance, please note that a compulsory excess applies if the owners is under 21, holds a P- or L-licence, or is not a named driver on vehicles registered under a company or organisation.
Seamless connectivity
Modern life is busy, so the car ownership experience should fit seamlessly into your schedule.
Delivering Extra Convenience, the Toyota MY App serves as your digital command centre, integrating core vehicle functions into one easy-to-use platform.
Whether managing service appointments or accessing vehicle information, the app puts control at your fingertips.
For the busy professional or the active family, this means less time coordinating logistics and more time enjoying the drive.
Worry-free maintenance
Budgeting for a car’s maintenance should not be a guessing game. To provide security and support long-term planning, the Toyota Service Savers plan lets owners lock in service costs for up to five years.
This practical feature ensures that your vehicle receives the attention it needs without future price fluctuations affecting your wallet. It is about removing the worry from maintenance, leaving owners with simple, predictable and worry-free motoring.
Smart security
In a connected world, staying in touch with your vehicle offers a new level of reassurance. The Toyota Vehicle Telematics System (VTS) provides Extra Security by enhancing the ownership experience through connected convenience.
By allowing owners to view their vehicle’s real-time status directly via the Toyota MY App, VTS keeps them informed and confident, knowing that their car’s status is always within reach.
Expert care
Finally, preserving the quality of your Toyota requires expert hands. Through Extra Care, certified technicians and body and paint specialists at Toyota service centres nationwide treat every vehicle with the highest level of professional care.
By using genuine Toyota parts engineered for durability and performance, they ensure your car remains as reliable as the day it left the lot.
This commitment to quality helps preserve the vehicle’s long-term value and ensures it is always ready for the road ahead.
With Toyota Extra Mile, ownership is more than just maintaining a car; it is about enjoying a seamless, supportive journey.
Built on quality, durability and reliability, Toyota is dedicated to going the distance with you.
For extra convenience, download the Toyota MY App today for a smarter, connected way to manage your vehicle in one seamless digital experience.
For details on eligible policies and benefits payable, which are protected by PIDM up to specified limits, visit toyota.com.my/extramile or www.pidm.gov.my.
Toyota Insurance Package is underwritten by members of PIDM:
- MSIG Insurance (Malaysia) Bhd 197901002705 (46983-W)
- Tokio Marine Insurans (Malaysia) Bhd 198601000381 (149520-U)
- Etiqa General Takaful Bhd 201701025031 (1239197-A)
- Etiqa General Insurance Bhd 197001000276 (9557-T)
- Allianz General Insurance Company (Malaysia) Bhd 200601015674 (735426-V)
- Generali Insurance Malaysia Bhd 197501002042 (23820-W)
- Zurich General Takaful Malaysia Bhd 201701045981 (1260157-U)
- Liberty General Insurance Bhd 197801007153 (44191-P)
The benefit(s) payable under eligible certificate/ policy/ product is (are) protected by PIDM up to limits. Please refer to PIDM’s TIPS Brochure or contact your insurance company or PIDM (visit www.pidm.gov.my)
