PETALING JAYA: After three service disruptions since July, Malaysia Airports Holdings Bhd (MAHB) will hold contractors accountable for issues affecting KLIA’s Aerotrain system.
According to MAHB, two incidents on July 12 and Sept 3 involved the loss of power caused by a dislodged Current Collector Device, affecting the power feed on the guideway and resulting in train stoppages.
“These incidents fall under the scope of Alstom, the Aerotrain’s main contractor, who is responsible for the train and traction systems,” said MAHB in a statement.
MAHB said Alstom had mobilised a team to restore service and conduct an investigation into the root cause of the incidents, including a third which occurred on Oct 15.
“Preliminary findings on the Oct 15 incident indicated that it was related to a power trip affecting both guideways.
“This falls within the scope of works of the IJM-Pestech Joint Venture (IPJV), which is accountable for the power distribution system and installation works,” it added.
MAHB said all three incidents occurred within the defect liability period, during which the contractors are fully responsible for rectification, performance, and reliability.
“Malaysia Airports has convened multiple joint technical meetings with both Alstom and IPJV’s senior management to identify contributing factors and expedite corrective measures,” it said.
MAHB added that KLIA would appoint an independent assessor to complement the ongoing review following the latest incident.
It also reiterated its full commitment to ensuring that the KLIA Aerotrain system remained safe and compliant with all regulatory standards and service level agreements.
“Passenger safety remains our utmost priority and we will continue to cooperate fully with the Land Public Transport Agency and the Transport Ministry to strengthen system performance and maintain public confidence,” it said.
In its statement, MAHB said the three new Aerotrain units had carried more than 5.75 million passengers, completed over 42,000 trips, and achieved a cumulative operational service availability (OSA) of 99.23% since the commencement of the service.
