PETALING JAYA: Concession companies that fail to deliver satisfactory solid waste management services risk facing penalties or even termination, warns Housing and Local Government Minister Nga Kor Ming.
Nga said the Housing and Local Government Ministry will not hesitate to take action against concessionaires if their services, particularly garbage collection, are found to be subpar or not in accordance with scheduled duties.
“Solid waste management is vital not just in tourist destinations but also in residential areas, as it directly affects the comfort and well-being of the people,” he said in a statement yesterday.
Nga stressed that concessionaires who do not meet service quality expectations, such as failing to collect waste on schedule or neglecting the agreed scope of work, will face strict consequences, including penalties and contract termination.
He also urged all local authorities to consistently monitor cleanliness levels in their respective areas and to ensure that contracted companies carry out their responsibilities efficiently.
The public, Nga added, can submit complaints related to garbage collection, drain cleaning, street and public area maintenance, and grass cutting in seven states governed under Act 672 via WhatsApp to Solid Waste and Public Cleansing Management Corporation (SWCorp) at 013-210 7472.
Separately, Nga extended his appreciation to His Majesty Sultan Ibrahim, King of Malaysia, for highlighting issues concerning clogged drains and garbage accumulation around Jalan Gallagher, Kuala Lumpur.
“I have instructed SWCorp to take immediate action to clean the area, including hillside slopes that fall outside the scheduled cleaning scope, as part of its corporate social responsibility,” he said.
Nga also conducted a surprise inspection at the site on Monday to verify that the cleaning works had been carried out.
