LHDN: Digitalisation makes everything easier for taxpayers


KUALA LUMPUR: The Inland Revenue Board’s (LHDN) drive for comprehensive digital transformation aims to simplify matters for taxpayers and increase compliance levels.

LHDN chief operations officer Marsidi Zelika, who disclosed this, said the digital transformation not only focuses on migrating services to online platforms but also on changing the work structure, mindset and operational strategy to ensure more efficient and user-friendly tax services.

“It includes systems such as MyTax, ByrHASiL, e-Filing and now e-Invoicing, all created for taxpayers to manage their tax affairs promptly, easily and securely without having to go to the counter,” he said during Bernama TV’s Ruang Bicara programme, which aired on Wednesday night.

Marsidi said the e-Filing system, for example, was equipped with automatic calculation and final review functions to help users avoid common mistakes such as incorrect tax calculations and incomplete data.

“The data integration function, automatic verification and use of a single identity-based system through MyTax ensures that taxpayers’ information is consistent and easy to track,” he said, adding that the system was also linked to the monthly tax deduction (PCB) information from employers.

He also said the implementation of e-Invoice, which started last August in phases, has received an encouraging response mainly from small and medium-sized businesses.

As of June 4 this year, he said more than 313.4 million e-Invoices have been recorded involving 33,391 taxpayers.

“This clearly shows a very positive reception for this digital initiative,” he added.

Marsidi said the e-Invoice did not just replace printed invoices but also opened up opportunities for micro, small and medium enterprises (MSMEs) to restructure their business accounting systems more systematically and effectively.

The MyInvois portal and application, which are offered for free, allow users to access, send and store transaction documents digitally, thus reducing the risk of losing documents and speeding up administrative matters.

He said LHDN also provides a one-stop reference centre through the e-Invoice microsite as well as guidelines, video tutorials and an e-Invoice help desk, besides the e-Invoice counters at its tax offices.

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LHDN , Marsidi Zelika

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