Digitalisation cuts clinic wait times

Fast-tracking healthcare: Besides reducing wait times, the ministry launched the MyUBAT in 2021 which allows patients to receive long-term prescriptions from public health facilities through a mobile app. — Bernama

PETALING JAYA: Finance officer Siti Hajar Mohammad and her family are regular patients of the Kuala Lumpur public health clinic and they are used to waiting half a day, or sometimes the whole day to get treated for ailments such as the common cold.

But lately, those wait times have been slashed to as short as 30 minutes, she said.