SHAH ALAM: The inaugural large-scale customers meet-and-greet day was well-received by the public, says Comm Datuk Hussein Omar Khan.
The Selangor police chief said the programme was held at all 16 district police headquarters and saw people coming as early as 9am on Saturday (March 23).
"We organised the Customers meeting day in conjunction with the coming Police Day celebration.
"Among the issues raised were the status of investigations based on police reports lodged, traffic matters and concern over influx of undocumented foreigners," he told a press conference on Saturday.
Sungai Buloh, South Klang and Petaling Jaya are among the district police headquarters with the highest number of visitors, Comm Hussein said.
"Such programmes will certainly foster closer relations between the police and public. Due to such a great response, we hope to continue the programme in the future," he said.
It was previously reported that members of the public who find themselves dissatisfied with police investigations can now bypass the red tape and bring their grouses directly to the police leadership.
Comm Hussein had said that he has instructed all officers-in-charge of the police district (OCPD) to be in office on one special day every month to specifically meet members of the public who might have issues that require clarification.
He said if members of the public feel that their complaints were still unattended to, they might even bring up their grievances with the state police chief.
Dubbing it "Hari Bertemu Pelanggan" (Customer meet and greet day), Comm Hussein said that the first of such meetings would be conducted on Saturday, with subsequent iterations being announced from time to time.
For now, the meetings are slated for the first Saturday of each month.
