PETALING JAYA: Users of wheelchairs or walking aids are appealing that they not be overlooked as Malaysia introduces an on- demand transit van service.
The service, which is also known as demand responsive transport (DRT), is being considered by the Transport Ministry for the Klang Valley to bridge first- and last-mile gaps through shared rides that start from as low as RM1 per person.
This makes it possible for people to move about in areas that are underserved or neglected by fixed-route public transit. The service is expected to be important for the elderly and “ageing-in-place” communities.
Referring to the ministry’s announcement last month about DRT, wheelchair user Christine Lee who is an advocate for a movement called Barrier-free Environ-ment and Accessible Transport (BEAT), said that there had been reports that part of the RM50mil allocation under Budget 2024 to enhance public transportation would be used to purchase vans for the service.
Prasarana Malaysia Bhd has been tasked with overseeing operations of the service. Lee noted that the ministry will collaborate with Kumpool, a van-hailing services provider in Cyberjaya, Petaling Jaya and Subang Jaya in Selangor, and Johor Baru.
In a statement signed by two other representatives of disabled groups, she said that the community is troubled to learn from Kumpool’s website that it is “unable to accept” requests to accommodate “wheelchairs, baby strollers, luggage or large parcels”.
“Why are these groups being left out and sidelined? Are these groups not part of the community?” asked Lee, who said that access to public transport is enshrined in the Persons With Disabilities Act.
She pointed out that Article 27 of the Act states that persons with disabilities shall have the right to access and use public transport facilities, amenities and services open to the public on an equal basis with persons without disabilities.
“With the advancement of technology, Kumpool could look into providing an accessible booking app, real time travel information and tracking, among others, to enhance their services,” read the statement.
