Over 5,800 complaints received via MYJalan app, 1,203 solved, says Works Minstry


KUALA LUMPUR: The Works Ministry has solved 1,203 complaints out of 5,836 received via the MYJalan app as of Dec 6, the Dewan Negara was told on Tuesday (Dec 12).

Works Minister Datuk Seri Alexander Nanta Linggi said of the 5,836 complaints received on the MYJalan app which was launched on Aug 24, 1,532 cases involved ministry-supervised roads, while 4,304 others were under the purview of other authorities.

"From the 1,532 complaints, roads with potholes recorded the highest number of complaints at 523, followed by damaged roads and streetlights (289 each), traffic lights (161), road markings (96), obstruction (77), signs (34), public facilities (31), street furniture (22) as well as landslides (10)," he said during the winding-up debate for the ministry's Supply Bill 2024 in the Dewan Negara on Tuesday.

Nanta said the data collected through the MYJalan app was not only to help the ministry make analyses, comparisons and decisions but would serve as the master data in analysing damage and improving road conditions nationwide.

He added that the data would also help the ministry, state government and local authorities in planning, including applying for road maintenance allocations from the Finance Ministry.

The MYJalan campaign represents an advocacy platform for all, including stakeholders, users, and highway industry players, apart from giving space to motorists to lodge complaints in the event of road damage.

Meanwhile, Deputy Youth and Sports Minister, Adam Adli Abd Halim, said that the ministry was prepared to carry out further research with the Education Ministry, regarding the proposal that former footballers, who have represented the country more than 50 times and have a coaching certificate, are given an allowance of RM2,000 a month to teach at school.

He said that this proposal to allow school students to be coached by former national players, which was put forward by Senator Datuk Mohd Hisamudin Yahaya, is a good idea, and will certainly be considered by the ministry.

"The government has taken note of the proposal and is ready to carry out further research at the appropriate level, including a meeting of the highest sports development committee, which also involves the Education Ministry.

"The ministry is indeed considering the contribution of former sports athletes and the proposal can be considered similar to specific programmes we have implemented such as the National Football Development Programme (NFDP) and the National Hockey Development Programme (NHDP)," he said.

Adam Adli added that the ministry, through the National Sports Institute (ISN), always supports former national athletes to follow structured coaching science education programmes, to enable them to be certified as licenced coaches through the National Coaching Licencing Scheme. – Bernama

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