Use of online tax services mandatory from Sept 1, says LHDN

PUTRAJAYA: The Inland Revenue Board (LHDN) is mandating the use of e-services for taxation through the MyTax portal in stages from Sept 1 this year.

The LHDN said the mandatory use of e-services is in line with the government's aspiration to gradually increase the number of fully online services, with the transition expected to be fully realised by Jan 1, 2024.

"It is also one of the LHDN's efforts to introduce elements of Awareness, Education and Services (AES) at all LHDN service counters," it said in a statement on Tuesday (Aug 22).

The LHDN also advised taxpayers to switch to end-to-end (E2E) services for all transactions, including utilising the provided online payment methods, to ensure that all recorded transactions are secure and organised.

The list of mandatory e-services along with their descriptions can be accessed at www.hasil.gov.my/e-perkhidmatan.

The guide for using e-Services can be accessed through the MyTax portal at mytax.hasil.gov.my > User Manual. – Bernama