Force feedback: Public may now send comments to Sibu police via QR codes

SIBU: In an effort to provide better services to the community, Sibu police have introduced QR codes to make it easier for the public to give feedback.

"Previously, we were collecting public opinion manually using complaint boxes placed at police stations.

"Now we are making it digital. (The public) only need to scan the code and send us their comments," Sibu OCPD Asst Comm Zulkipli Suhaili announced after the 216th Police Day celebration on Monday (March 20).

Users may choose to send their comments in Bahasa Malaysia, English or Chinese after scanning the QR codes, which will be displayed in strategic spots at the four police stations here.

ACP Zulkipli said he was confident that this new feedback channel could help the force improve in terms of efficiency and public satisfaction.

"Every month our team will look (at the feedback) and if there is a weakness, we will try to improve.

"That is the most important thing – (to) maintain the good service," he said.

A total of 360 officers and employees of the Royal Malaysia Police (PDRM) participated in the Police Day parade here.

During the ceremony, ACP Zulkipli also presented certificates of appreciation to 46 recipients.

Also present were Bukit Assek assemblyman Joseph Chieng, Sibu Municipal Council chairman Clarence Ting Ing Horh, Sibu Rural District Council chairman Sempurai Petrus Ngelai, and community leaders including Temenggong Datuk Wan Hamid Edruce Tuanku Mohamad and Temenggong Stanley Geramong.