Persistent fraud victim gets refund from bank


Compiled by IYLIA MARSYA ISKANDAR, C. ARUNO and R. ARAVINTHAN

A MAN managed to recover the funds he lost to credit card fraud by pestering the customer service department of a bank in Malaysia every day for one whole month, Sin Chew Daily reported.

The victim, whose name on Facebook is Justin Lim, claimed that his credit card was used twice to purchase goods in October 2021.

Without having received a TAC code or a one-time password (OTP), Lim received a text message that his card was charged RM519.40.

Realising that he had been a victim of credit card fraud, Lim immediately cancelled his card and reported the matter to the issuing bank’s customer service department.

“Usually, banks will say they need six months to investigate after you have made a report. Only after they have ascertained that your card has been misused will they refund your money,” he said.

Lim said he continued to pester the customer service department for an entire month by repeatedly asking them three questions:

(1) Who was the person who misused my credit card?

(2) When the card was being used, why did I not receive any OTP or TAC code?

(3) How would you feel if your credit card had been misused?

“I did this for a month before the bank contacted me by phone to tell me the money had been refunded,” he said.

Lim urged the public to take note of where they were and what they were doing at the time they received notification that their credit cards were charged to use as evidence when making a police report.

> Taiwanese singer Selina Jen, who once said she would never marry again following her divorce, appears to have changed her outlook on marriage after meeting her new boyfriend, China Press reported.

The 40-year-old, who recently admitted to dating a man six years after her divorce, revealed that she would consider getting hitched again if the marriage proposal was romantic.

“However, I will not register the marriage. Is that okay?” she said during an event promoting her new album My Own Beauty recently.

The above articles are compiled from the vernacular newspapers (Bahasa Malaysia, Chinese and Tamil dailies). As such, stories are grouped according to the respective language/medium. Where a paragraph begins with a >, it denotes a separate news item.

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funds , credit card , fraud , Selina Jen

   

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