Long wait for VEP into Singapore


Updated operations: A poster informing the public that cross-border taxi services have resumed at Larkin Sentral Bus Terminal in Johor Baru.

JOHOR BARU: Malaysians who wish to enter Singapore using their private vehicles should opt for public transportation instead, says Johor works, transportation and infrastructure chairman Mohamad Fazli Mohamad Salleh.

This is especially for those who have yet to receive their vehicle entry permit (VEP) from Singapore’s Land Transport Authority (LTA).

Mohamad Fazli was responding to the many complaints from Malaysians about the long waiting period to get their VEP approval.

“Some have been waiting for the approval for almost two months now.

“I hope the LTA will rectify this matter as soon as possible, and reduce the waiting period,” he said when contacted yesterday.

The Bukit Pasir assemblyman said if Malaysians need to enter Singapore for urgent matters, they should consider using public transport, including taxis.

“Malaysians without VEP for their vehicles should consider using public transportation,” he said, adding that Malaysia and Singapore had agreed to resume cross-border bus and taxi services starting May 1.

Mohamad Fazli said that following the resumption of cross-border bus services, there would be between 200 and 300 daily bus services into and from Singapore.

“We urge the public to fully utilise the public transportation services offered to them, especially during the festive period,” he added.

Meanwhile, Johor Baru-Singapore taxi operations coordinator Mohd Ridzuan Mohd said there were 180 taxi drivers registered under them to provide cross-border taxi services.

“We are happy that we finally get the permission to operate again as this is our main source of income.

“However, there are still some taxis unable to ferry passengers as they have yet to get the necessary permits from the Singapore authorities.

“But we expect this issue to be resolved soon and our service can return to full operations just like during the pre-pandemic days,” he added.

In a statement on April 18, LTA said it had ramped up resources to handle the high volume of VEP applications.

“With the additional resources, VEP processing time is expected to be progressively reduced from seven weeks to three weeks. Applicants will be notified of the expected processing time at the point of application.

“Travellers are advised to plan ahead. Meanwhile, leisure travellers are strongly encouraged to defer their plans to allow those with essential travel needs to make their trips,” the statement read.

LTA said the application for VEP must be done online via VEP Digital Services on the OneMotoring website as applications would no longer be accepted at Singapore’s land checkpoints to facilitate traffic flow.

It also said that when applying for VEP, applicants must ensure they have clear copies of all required documents, such as identity card or passport, immigration pass card such as work permit, vehicle registration certificate, vehicle certificate of insurance and vehicle road tax.

“Drivers of foreign-registered vehicles must have LTA’s VEP approval email and valid autopass card before they travel.

“Those without autopass cards must refer to LTA’s VEP approval email for instructions to collect their cards at LTA’s Johor Baru service centre, which is located along Jalan Tun Abdul Razak Susur 1, before entering Singapore,” it said.

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