TNB’s energy-saving tips during MCO

  • Nation
  • Thursday, 02 Apr 2020

Customers are advised to balance the need for electricity use wisely without wasting energy.

KUALA LUMPUR: During this period of the movement control order (MCO), electricity consumption in households will increase as households use electricity more often or for longer than usual as many stay put at home.

This is the view of Tenaga Nasional Berhad (TNB) as it advises prudent electricity usage to be continued to avoid wastage and to optimise the benefits of discounts, following the announcement by the Government on gradual discounts for electricity bills for domestic consumers as part of the economic stimulus package to mitigate the effects of the Covid-19 outbreak.

The real increase in electricity usage will only be known after the end of the MCO period as TNB temporarily suspends meter reading and replaces it with an estimated bill to comply with the MCO directive.

A six-month discount for domestic consumers starting April 1 was announced by the Prime Minister as part of a stimulus package to ease the burden on the people as a result of the MCO introduced on March 18, which continues for another two weeks until April 14:

> Up to 50% discount is given to domestic and/or residential customers who use up to 200kWh of electricity per month.

> 25% discount for customers who use 201kWh to 300kWh of electricity per month.

> 15% discount for customers who use 301kWh to 600kWh of electricity per month.

> 2% discount for customers who use more than 600kWh electricity per month.

To get the best out of the discounts, consumers are advised to use electricity wisely. Users can comfortably balance the need to use electrical appliances without wasting electricity with these simple tips:

> Make sure that all doors, windows and vents are sealed securely when using air conditioning so that cold air does not escape the room. Use a fan to help cool the room so that the air conditioning temperature can be adjusted (for example, between 24 and 26 degrees Celsius) to save energy.

> Users should clean air conditioner filters to maximise the cooling process. Dirty filters prevent airflow and reduce the efficiency of air conditioning.

> Avoid washing clothes with hot water unless necessary and use a full load washing machine instead of half-load.

> Reduce the use of clothes dryers. Take advantage of the hot weather for drying clothes naturally.

> Unplug appliances when not in use, for example, leaving a fan on in an empty room.

> Reduce the time taken for bathing if using water heater for hot shower or hot bath.

For more information on prudent and smart energy use and methods, go to

For any transaction, users are advised to use the online transaction facilities, including the myTNB portal and app.

In the event of a power outage, users are asked to contact TNB CareLine (15454) and TNB CareLine Facebook.

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