PETALING JAYA: Rapid Rail Sdn Bhd has issued an apology after a stray dog wandered into an LRT station and boarded a train on Tuesday morning (Aug 13).
The subsidiary of Prasarana apologised for the anxiety and inconvenience its customers experienced after the dog took a ride at the LRT Miharja station.
"LRT Miharja Station is an at-grade station, which means it could potentially be accessed by strays and other animals, " it said in a statement.
Rapid Rail noted that its auxiliary police (AP) detected the stray immediately upon its intrusion into the platform.
"Unfortunately, before the stray could be removed, it managed to scamper into the train that had just arrived at the station at 8.24am.
"The AP followed the stray on-board and quietly observed it the entire time it was on the train to avoid causing panic and commotion amongst our guests, " it said.
"Considering that it did not show any signs of aggressiveness, the AP decided to get the stray out at LRT Pandan Jaya Station, another at-grade station, at 8.29am, " it added.
Rapid Rail noted that the dog was then captured humanely and released at a location that was within a safe distance of the LRT station.
"We thank all of our guests for remaining calm and collected during the incident.
"We are increasing our vigilance and patrol of all our at-grade stations to ensure such incidence does not recur in the future, " it added.
A 21-second video clip of the dog sitting quietly in the train went viral on social media this morning. The clip garnered mixed reactions on social media, with some condemning the incident, while others pitied the dog.