PETALING JAYA: Patrons at the Golden Screen Cinemas at IOI City Mall were not in danger at any time during a minor fire there last week.
In fact everyone was safely evacuated within minutes.
In a statement released yesterday, GSC assured that it would take further precautionary steps to inform the public on the proper evacuation routes in their cinemas whenever the need arose.
During the incident in Putrajaya last Wednesday, the company said cinema-goers were evacuated within 15 minutes after the fire alarm went off at 7.55pm.
A notification was put on the GSC Facebook page and website by 9.10pm the same day.
GSC clarified that none of the doors in the cinema were locked and instead it was the fire shutters, triggered by the fire evacuation system, that had blocked the route patrons took.
It explained that the alarm and shutter were triggered by “a small fire at the air-conditioning handling room and it was quickly extinguished by the technician on duty”.
“By 8.07pm the fire shutters were opened by the cinema team and all patrons were evacuated by 8.10pm,” it added.
Fire and Rescue Department and the mall’s management has since certified that the cinema was safe to continue operations.
Ticket refunds for the affected June 17 shows would be until June 24.
Patrons can go to the box office of GSC IOI City Mall, Putrajaya, or e-mail firstname.lastname@example.org or call 03-7806 7888 (weekdays: 9am-6pm and weekends/public holidays: 10am-6pm).