MORE competent mechanics, especially those skilled in diesel engines, are expected to join the country’s workforce soon following the creation of the Isuzu Technical School, a collaboration between Isuzu Malaysia and the Skills Development Department (JPK).
The first five Isuzu Technical School (ITS) apprentices from the pilot batch began their six-month course recently, and will be working towards graduating with Malaysian Skills Certificates (SKM) at the end of their term.
Isuzu Malaysia CEO Kenji Matsuoka said ITS aims to help build a stronger foundation of skilled mechanics in the country.
He added the programme initiated by Isuzu Malaysia, would raise the capabilities of skilled technicians and improve the level of competence at authorised Isuzu service centres.
“With the expansion of Isuzu’s product line-up and the growing number of Isuzu dealerships throughout the country, the establishment of ITS would strengthen Isuzu’s commitment to provide excellent after-sales services to our customers,” said Matsuoka after witnessing the initiation ceremony for the apprentices held at the Isuzu Development Centre in Shah Alam, Selangor.
The ITS course covers theory and practical classes conducted over six months following the syllabus developed by Isuzu Malaysia under the guidance of the Skills Development Department.
It includes basic principles of workshop operations, commercial vehicle operating systems, procedures of vehicle servicing and maintenance, as well as component overhaul skills.
The final part of the programme includes internships at Isuzu workshops where apprentices are exposed to real-world conditions in commercial workshops in order to brush up their skills, especially in following procedures and managing customer expectations.
According to Isuzu Malaysia’s head of training & skill development Syaiful Azuan, ITS would produce an entirely fresh batch of skilled sales and after-sales personnel who will be able to raise the level of customer satisfaction significantly.
“As a world-class vehicle manufacturer, it is our aim to produce the next generation of skilled personnel through ITS. Our current certification from the government is at Levels Two and Three, but we hope that as the programme gains more traction, we will be able offer higher levels of skills training and build a professional foundation for our local mechanics,” said Syaiful.
Enrolment in ITS requires potential candidates to have credits in Mathematics and Science in the Sijil Pelajaran Malaysia.
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