ON Dec 14, 2012, I took the Electric Train Service (ETS) from Ipoh to Kuala Lumpur with my family at 6.05pm. I was told that there is a cafe on the train, so I did not buy anything from the station before boarding.
An hour into the journey, my children began asking for food. So I asked one of the crew members if there was food for sale. I was so taken aback when he rudely told me that they had nothing left, only hot drinks were available.
