Contractors should never leave construction debris on walkways. — Filepic
ROAD digging works to lay pipes, utility cables and other infrastructure are a major inconvenience for communities in the area, say residents interviewed by StarMetro.
Shoddy construction and poor site management have compounded the problem.
Often, residents say construction debris is left at the site, construction blinkers are not placed to alert motorists and pedestrians and the area is not cordoned off with sandbags.
Residents of old townships experiencing rapid development, such as Bangsar and Brickfields, are seeking more holistic engagement with Kuala Lumpur City Hall (DBKL), developers and contractors on work being carried out in their neighbourhoods.
Many are unhappy with DBKL’s current policy regarding project approvals where the responsibility to communicate with those affected falls to developers and service providers, such as telecommunication and utilities companies.
“Once DBKL approves a project, it becomes the responsibility of the developers and utility companies to brief local communities about the work,” said Bukit Bandaraya residents association advisor Datuk M. Ali.
Ali says DBKL should be the one directly engaging with local communities and representatives.
“This hands-off approach by DBKL has led to significant communication gaps and frustration.
“DBKL should be the one directly engaging with local communities and representatives such as residents associations (RAs), Rukun Tetangga (RTs) and community organisations,’’ Ali said.
The lack of engagement from DBKL could lead to situations where contractors might disregard residents’ concerns, he added.
“One contractor would carry out work at irregular hours,” he said.
Ali added that the RA had to intervene to halt further works because of the absence of effective engagement and communication from DBKL.
“If DBKL had organised a proper engagement session, such hardships for the local community could have been avoided.”
Ali said DBKL’s presence could ensure contractors were held accountable for their work quality, reducing instances of subpar repairs and potholes.
Naidu says regular meetings with residents can promote transparency.
Brickfields RT chairman SKK Naidu said keeping the communication channel open between the local authority and residents’ groups would help build trust.
“Regular meetings with residents can promote transparency in how projects are planned and executed.
“Proper planning and communication can minimise disruption to daily life, ensure high-quality infrastructure and enhance civic participation by engaging residents in the process,” said Naidu. — By BAVANI M
