PRETTY soon, Kota Damansara residents will not have to make the long trip down to the Petaling Jaya City Council (MBPJ) headquarters in PJ New Town to settle their bills.
An MBPJ branch office will open on April 11 in the Prestij Kota Damansara development along Jalan Pekaka 8/1D, with counters for bill payments and complaints.
According to MBPJ engineering chief Ismail Shafie, renovations have been ongoing since Jan 21 this year.
“We are estimating that the two blocks will be able to serve 80 customers once they are ready,” said Ismail.
Other than the engineering, which is responsible for structural renovations, the council’s IT department is also setting up the branch office’s computer systems.
All in all, the cost of renovations and set-up for the branch office is estimated to be around RM200,000.
According to management services director Ahmat Mohaayen Said, the branch office will not see the council increasing its workforce.
“We will transfer some employees from the relevant departments in our headquarters to man the counters and take on branch functions,” said Ahmat.
Personnel transfer would take place in stages, Ahmat added, beginning with the complaints and bill payment counters first.
Other branch functions will include enforcement and engineering staff, he said, to enable quicker council responses in the Kota Damansara area.
For local councillor Shatiri Mansor, the construction of the branch office means less hassle for residents, especially for those living in the PPR flats who cannot afford to make the trip down to PJ New Town.
“Many have been waiting impatiently, asking when the office will be ready,” Shatiri said.