A VISIT to a crowded shopping centre can be a distressing experience, especially if you forget where you parked your car.
This is especially true in bigger malls with multiple entrances to the carpark and thousands of parking bays to choose from.
Visitors to IOI City Mall Putrajaya, however, no longer have to worry about this problem, thanks to a system aptly named “Find Your Car”.
All visitors to the mall need to do is key in their car registration number into a small machine next to the autopay machines and the system will look for the car and provide directions, including a video.
IOI City Mall Putrajaya complex general manager Chris Chong said the system used 2,300 cameras that had been installed in the parking area’s ceiling for the purpose.
“The real-time video has the added benefit of allowing visitors to determine if it is safe to return to their cars,” he said.
Chong said the system registered the registration numbers of cars entering the carpark and it could identify registration numbers 90% of the time.
“The camera may not be able to capture the car plate number if it is dirty and it cannot identify if different fonts and colours are used,” he added.
Chong said although the system provided real-time video, it did not keep a record of the visuals.
“It is something we are working on, and maybe keep the recordings for 24 hours as a security measure,” he said.
“The cameras also serve to identify empty parking bays, which are signified by a green light on the ceiling. A red light would mean the parking lot has been taken,” he explained.
Chong said the shopping centre would use the cameras as part of its security surveillance system in the future.
“We have more than 7,000 parking bays here and the cameras can monitor the carpark more efficiently than just having guards patrolling the parking bays,” he said.