American flight paramedic helps wipe off patient medical debts during the pandemic

By Agency

Air ambulance flight paramedic Krenz posing in front of her company's helicopter. Photos: AP

When flight paramedic Rita Krenz boards a helicopter, she knows her patients are about to face problems she can’t fix – a healthcare system that buries people in debt after a car accident or stroke.

So she decided to do something about it. She turned to RIP Medical Debt – a non-profit that buys and forgives medical debt – for help.

Krenz started a fundraising campaign that brought in more than US$18,000 (RM74,330) for the charity. That money has helped RIP Medical Debt forgive the debt of more than 900 people so far, with the average bill abolished totalling around US$1,340 (RM5,530).

Krenz has no way of knowing if she will help anyone she’s treated. But it’s enough to know that her campaign will help somebody.

"A lot of my friends in healthcare are worn down by this broken system, ” the Charlottesville, Virginia, the United States resident said. "This, it helps give some relief to that weariness.”

Krenz flies several times a week during her 24-hour shifts, responding to emergencies like car accidents or transporting patients from hospital to hospital. The 47-year-old said she started her career focused idealistically on the help she could provide.Krenz started a fundraising campaign that brought in more than US$18,000 (RM74,330), which has helped RIP Medical Debt forgive the debt of more than 900 people so far.Krenz started a fundraising campaign that brought in more than US$18,000 (RM74,330), which has helped RIP Medical Debt forgive the debt of more than 900 people so far.

"Years in the system now fill me with doubt, ” Krenz wrote on her fundraiser’s webpage, noting that she wonders how life-saving care can lead to financial ruin. "How can this be our system, in this amazing country?”

Rising care costs and shrinking insurance or a lack of coverage can swamp patients with debt, especially if they need a helicopter, which can result in bills topping US$20,000 (RM82,590) in some cases.

More than one in seven US residents with a credit record has overdue medical debt on it, according to the Urban Institute, a non-partisan think tank. It’s one of the most common forms of debt in collections.

RIP Medical Debt relies on individual donations, corporate sponsors and fundraising campaigns to attack this problem. Krenz started her campaign last September after first hearing about the non-profit.

She asked friends, family and co-workers for help. RIP Medical Debt promoted her campaign as well, but donations stalled at around US$10,000 (RM41,295).

Then they picked up again towards the year’s end. A church Krenz has no connection to gave US$1,000 (RM4,129). A couple she doesn’t know contributed US$2,500 (RM10,323).

That run, Krenz said, was so "uplifting, reaffirming that there are good people in the world”.

She also threw in money from her pandemic relief stimulus checks, and the campaign climbed past its goal of US$15,000 (RM61,940).

RIP Medical Debt buys blocks of older debt it can get cheaply and aims to help people with low incomes. It can buy debt in a particular area or market, but it cannot target specific people.

The non-profit estimates that it has erased more than US$3bil (RM12.4bil) in medical debt since two former debt collections executives started it in 2014. Much work remains.

About US$140bil (RM578bil) in medical debt was in collections last year, according to Stanford economist Neale Mahoney.

Erasing debt can make it easier for patients to buy a car or get a job. It also can encourage them to keep up with their care since they don’t have to worry about medical bills they still owe.

Once RIP Medical Debt buys and forgives debt, it sends patients a yellow letter telling them things are resolved. For Krenz, that made what she was doing feel more real than simply writing a check to a charity.

"I can picture a person going to the mailbox and getting that letter, ” she said. – AP

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 46
Cxense type: free
User access status: 3

flight paramedic , good deeds , pandemic


Next In People

Prince Philip designed custom-built Land Rover for his own funeral
Nepal’s 'God of Sight' aims to make cataract surgery affordable and accessible beyond the country
A to Z of Britain's Prince Philip
Musician couple in New York raises money for food pantry with home concerts
In New York, the pandemic pushes some Orthodox Jews to leave their community
This Thai coffin maker kickflips caskets into skateboards
Growing vegetables in the Arctic Circle, thanks to permaculture
Malaysian church furnishes the needy with unused appliances and furniture
American janitor singlehandedly cooks to feed thousands during the pandemic
How baking a loaf of bread for a neighbour during lockdown led to a successful bakery in London

Stories You'll Enjoy