Therapy dogs are ‘better than a bloody Mary’, says nervous air passenger


The Shoup family stopping on the way to their flight to pat Yakeley, a dog from Paw Force One, a group of therapy dogs at the airport, in John Glenn Columbus International Airport in Columbus, Ohio, the United States, recently. — TNS

Jabbar Fant isn’t a big fan of flying.

“Actually, I hate it,” the 48-year-old computer analyst said on Nov 4 morning, shortly before boarding a flight for Houston, Texas, the United States, to visit his niece.

He had a heart transplant five years ago and isn’t allowed to own pets. But he loves dogs and knows their therapeutic benefits, recalling stress-relieving canine visits while he was hospitalised.

So he was quick to meet Gatsby, an American Staffordshire Terrier, newly “sworn in” during a tail-wagging ceremony inside John Glenn Columbus International Airport on Nov 4.

Gatsby is one of 10 trained dogs, certified by the Alliance of Therapy Dogs, who, along with their owners, will be volunteering inside the security checkpoints of the airport.

Called Paw Force One, the new programme allows the dogs to roam the airport terminal, interact with passengers and lessen the stress of air travel.

Gatsby’s owner, Tammy Stemen, of the North Side, Ohio, said her pooch doesn’t have to do much to please others.

“People see him and they just smile because he’s such a happy dog.”

Airports have tried to ease the stress of air travel with massage tables, lounges and calming stations. Columbus has an interfaith meditation room in the baggage claim area.

Local airport officials had heard of several dozen other North American airports with therapy dogs and saw the programme as a natural fit.

“In addition to their training, these dogs bring something that can’t be taught – they love being around people,” said Angie Tabor, senior manager of customer experience for the Columbus Regional Airport Authority.

Each dog was given a paw-print neck scarf after being introduced.

That scarf and a colourful vest now make up their uniform, identifying them as approachable while working. Hours are variable based on volunteers’ availability.

“I think it’s a great thing,” Fant said, after greeting Gatsby and others. “It seemed like he wanted to be petted. Dogs don’t feel the stress.”

Shelley Drager, a Pickerington resident, called Yakeley, her five-year-old yellow Labrador retriever who has visited hospice patients, nursing homes and schools, “a great distraction from anxiety and stress”.

“I feel like she absorbs all the emotions that are brought to her. She senses what a person needs at the right time, whether its stress or they’re sad,” she said.

“I feel like her purpose in life is to make people happy.”

Dublin residents Jeff and Edie Parker, waiting for a delayed flight to Orlando, Florida, for a short vacation, were curious about the line up of dogs at Thursday’s ceremony. They have two Labs of their own and miss them already, Jeff said.

“We like dogs better than most people,” he said. “It’s very comforting to get to pet a dog.”

Thor, a Saint Bernard – a breed known for helping others – is the largest of the seven dogs to be sworn in recently. (Three weren’t able to make it.)

While he did bark repeatedly at one man who approached – his owner, Steve Kandybowicz, explained that those wearing both hats and masks can sometimes rattle Thor – a woman who stopped to coddle Thor remarked: “He’s better than a bloody Mary.”

Flight crews were on board with the concept, too. Stephan Cleveland, captain of a United Express flight that had just landed in Columbus from Newark, New Jersey, said he hasn’t seen such a programme in other airports.

“It sounds like it could distract the kids especially and keep them de-tensioned,” he said.

“I think putting smiles on people’s faces before they get on board will drive down the over-stimulation, even on the flight deck.”

Fant envisions a day when dogs could be on board, like air marshals, to maintain order and de-stress passengers.

“They could come up and down the aisles and you could pet them,” he said. “And they could stop some of the fighting.” – Tribune News Service/The Columbus Dispatch/Dean Narciso

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