Topping the charts in customer satisfaction

  • SME Premium
  • Wednesday, 01 Oct 2014

UMW Toyota Motor Sdn Bhd has announced that it was recently ranked number one in the Customer Service Index (CSI) and Sales Satisfaction Index (SSI) categories of a survey conducted by global market research company J.D. Power.

Commenting on the double achievement, Datuk Ismet Suki, president of UMW Toyota Motor said, “This is definitely an important milestone for UMW Toyota Motor and absolutely a double celebration for us this year.

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