Eagerness to win customers makes people forget how to keep existing ones


WE ARE now in the second half of the year and if you have done well in your business and acquired many new customers in the past six months, bravo to you. Well done! You know how to win customers. But do you know how you are losing them?

For far too long, much has been written and spoken about how to win new customers and too little focus have been put on how businesses are losing them.

Win a prize this Mother's Day by subscribing to our annual plan now! T&C applies.

Monthly Plan

RM13.90/month

Annual Plan

RM12.33/month

Billed as RM148.00/year

1 month

Free Trial

For new subscribers only


Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Business , Business , Starting Out column

   

Others Also Read