Can AI level the playing field for SMEs?

MALAYSIA is home to over 1.07 million micro, small and medium enterprises (MSMEs), the backbone of our economy, driving employment and national output.

A Xerox survey of 1,033 SMEs found that 81% have already adopted artificial intelligence (AI), with 48% planning to expand its use within a year. It is clear that AI has moved beyond isolated pilot projects into core business capabilities.