GDEX managing director Teong Teck Lean.
PETALING JAYA: GDEX Bhd
is anchoring its next phase of growth on diversification, evolving from a traditional express delivery operator into a technology-driven logistics ecosystem, GD XCHANGE.
The company’s technology services segment launched in 2024, following approval to diversify into information technology.
The segment accounted for nearly 20% of group revenue for its financial year ended December 2025 (FY25). However, the main bulk of its revenue still comes from its mainstay logistics and courier services.
Managing director and group chief executive of GDEX, Teong Teck Lean, said, “Our technology segment is growing rapidly and now contributes nearly 20% of the group’s turnover.
“Although this has been achieved in a relatively short period, it reinforced strong growth potential, driven by rising customer demand.”
The shift in focus comes at a time when the carrier industry saw intense competition due to the entry of foreign logistics startups such as Lalamove from Hong Kong, Singapore-based Ninja Van and Indonesia’s J&T Express that have sparked a fierce price war in the delivery industry.
Teong said the growing contribution from technology services is now expected to play a key role in helping the group recover from three consecutive years of losses, as the segment offers higher margins and recurring income potential.
Meanwhile, he noted that foreign-backed platforms have captured significant market share through aggressive pricing, before explaining this prompted GDEX to shift focus to the business-to-business segment, where service quality outweighs price.
GDEX’s technological arm is expected to leverage artificial intelligence (AI) and collaborations with major global technology players to meet rising customer needs.
Teong explained that GD XCHANGE embodies the group’s diversification strategy, positioning GDEX for future growth as AI tools play an increasingly critical role in enhancing the supply chain.
“Customers expect everything instantly, with live updates and real-time analytics. Speed and insights are no longer optional, and companies like GDEX must take a strong stance in delivering them,” he said.
Teong added that GDEX is further set to expand its technology capabilities beyond its current offerings.
He said, “We will explore potential merger and acquisition opportunities in service areas we do not yet cover. The push into technology is just the beginning, and we plan to accelerate further to meet growing demand.”
Highlighting the growing appeal of the group’s tech arm, GDEX has invested in its technological infrastructure, underscoring its central role in the group’s long-term strategy, as he reported that GD XCHANGE had invested RM3mil in renovating its tech centre and corporate office.
“We expect our return on investment to materialise quickly, although the exact timeline will become clear over the next year,” Teong added.
It is not just a trend, but a strategic business decision to ensure we can sustain our income.”
GDEX officially launched the GD XCHANGE Experience Centre yesterday, with Investment, Trade and Industry Minister Datuk Seri Johari Abdul Ghani officiating, highlighting the government’s push for industrial digitalisation.
GD XCHANGE unites global technology partners, resellers and solutions providers across areas such as supply chain, commerce, cybersecurity, cloud services, smart devices and the electric vehicle ecosystem through its Experience Centre.
