Digital banks face trust challenges


CUSTOMERS of GX Bank Bhd (GXBank) who were attracted to its high deposit rates and cashbacks when the service launched in November 2023 learned the hard way that good things don’t last forever.

GXBank, the first bank to launch digital services, managed to get nearly one million customers within nine months.

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RM 12.33/month

RM 9.87/month

Billed as RM 118.40 for the 1st year, RM 148 thereafter.

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