Breaking the cycle of fragmented digital govt

Slow progress: Skyscrapers in Jakarta’s business district. Experts say Indonesia’s digital-government efforts suffer due to political turnover and shifting agendas. — AFP

IN an era defined by technological acceleration and growing expectations among its citizens, the imperative for Indonesia to embrace digital governance is no longer optional, it is essential.

Governments worldwide are leveraging digital tools to enhance transparency, accountability and efficiency in public service delivery.