Grocer well-stocked on community spirit

Tseng: If you look at our stores, they have very distinct customer profiles. — Photo: Qra

THE continuous shifts in consumer lifestyles and behaviour have had a significant impact on the retail industry. For David Tseng, founder and chief executive officer of premium grocer brand Qra, this change is particularly evident in the aisles of a grocery store.

“People are becoming more health-conscious about their nutrition and exercise,” he says. “They care more about the quality of the food they buy and where it comes from.”