KUALA LUMPUR: The Malaysian Aviation Commission (MAVCOM) received 2,083 complaints in the first half of 2024 (1H2024), a 32 per cent decrease from 3,063 complaints in the same period last year.
In a statement today, MAVCOM said its bi-annual Consumer Report for 1H2024 showed that 98 per cent (2,038) of complaints were related to airlines, while the remaining two per cent (45) concerned airport services.
