SUPERCHARGING BUSINESSES WITH INTEGRATED CONNECTIVITY SERVICES


Maxis small and medium businesses (SMB) and mid-market segment head Kevin Lee says Maxis Business is committed to keeping businesses of all sizes connected for growth and transformation through digitalisation.

EVERY modern business needs to have dependable connectivity to effectively communicate with customers, clients and employees.

In this connected era, many prefer to interact and transact through digital touchpoints which has been made mainstream by advancements in mobile and fixed connectivity and widespread adoption of smart devices.

Supported by the right solutions, business operations can be made seamless across various touchpoints.Supported by the right solutions, business operations can be made seamless across various touchpoints.

At the same time, businesses can enhance employee collaboration and the efficiency of day-to-day operations with the right digital tools.

These can range from retail and payment solutions to cloud and productivity platforms with generative artificial intelligence (GenAI) solutions, ensuring they can focus on delivering great service and meeting customer needs.

Thus, selecting the right connectivity solutions is one of the most important decisions a business can make. Secure and reliable connectivity is part and parcel of digitalisation; you cannot have one without the other.

“Connectivity that is fast, reliable, and secure provides businesses with a competitive edge,” says Maxis small and medium businesses (SMB) and mid-market segment head Kevin Lee.

Digitalisation combined with strong and robust connectivity can help businesses transform their operationsDigitalisation combined with strong and robust connectivity can help businesses transform their operations

He advises businesses, especially those with limited resources, to find a trusted and knowledgeable digitalisation or telecommunications partner like Maxis Business to embark on their digitalisation journey.

Maxis Business offers a single point of contact for solutions that are in demand like enterprise 5G, the Internet of Things, cloud, and managed services. These can be tailored to businesses of all sizes, along with comprehensive support and expertise to help them achieve their digitalisation goals.

With Maxis Business, you only need to invest in the solutions that meet your businesses’ requirements, without having to also invest in additional resources. Lee said that many enterprises, whether small, medium or large, understand the need to digitalise but may not know the best way forward.

This is where having the right partner to help answer questions and simplify the process matters.

He shared the first crucial question should be on business’ priorities - the things to achieve this year and the next three years as well as objectives to meet through digitalisation. This is where companies should put their Ringgit and Sen in.

The second would be in addressing businesses’ current and future needs - the trusted partner should be able to advise and guide the business by ensuring their digital investments and infrastructure are scalable, upgradable and future-proof.

Thirdly, it involves the matter of cybersecurity in safeguarding the business. Businesses should ensure their systems and data are secure. Lee shared that the state of digital adoption and connectivity among businesses, particularly mid-market, is not high. He pointed out that there is more to be done and room for improvement to boost business owners’ knowledge about digitalising and their willingness to adopt digital solutions.

Digitalisation can improve response time and enable seamless transactions for increased customer satisfaction.Digitalisation can improve response time and enable seamless transactions for increased customer satisfaction.

“Digitalisation involves many moving parts and navigating its complexities can discourage businesses from kickstarting their journey. Maxis Business simplifies and removes obstacles through our end-to-end managed services and dedicated guidance.

Businesses can entrust their digital transformation journey to us and focus their time and resources on growing their business,” Lee added.

Maxis Business has continued to transform to ensure it has the right partnerships, expertise and solutions to assist businesses end-to-end. This is in line with Maxis’ own evolution. Starting off as a home-grown consumer mobile brand 29 years ago, Maxis has over the years grown into the leading integrated telco provider in Malaysia - one that successfully introduced 5G services for consumers and businesses in August last year with one of the fastest take-ups of 5G in the world.

“We can call ourselves a truly integrated telco or connectivity provider. This means we provide not just our core mobile services but also fixed connectivity, whether through standard fibre broadband services, dedicated internet access, or software-defined wide-area network. We also provide solutions and consulting for business customers who want to migrate to the cloud, need cybersecurity solutions, and need a package of digitalisation services.”

Maxis Business provides end-to-end digital solutions for businesses of all sizes.Maxis Business provides end-to-end digital solutions for businesses of all sizes.

In summary, Maxis provides seamless connectivity, end-to-end solutions for businesses to digitalise - ultimately empowering them to transform, access growth opportunities, and navigate challenges in an ever-evolving business environment.

Lee adds that Maxis aims to be the trusted partner for businesses of all sizes, one they can trust to serve their needs, keep its promises, and deliver on commitments.

Discover how Maxis Business can keep your business all-ways connected for transformation and growth through digitalisation here

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