PETALING JAYA: Touch ‘n Go (TnG) Group and Shell Malaysia target 200 Shell stations nationwide to be equipped with the new cashless radio-frequency identification (RFID) solutions for fuel payments by the end of the year.
Currently, there are 88 RFID-enabled Shell stations throughout Peninsular Malaysia, said TnG Group chief executive officer Effendy Shahul Hamid.
In comparison, earlier this year, there were only five Shell stations that were RFID-enabled.
“We’re extremely pleased to have so quickly been able to expand the RFID use case beyond road tolling.
“Customers can now make payments at Shell stations without requiring any interaction with an app on their mobile phones or engaging with a point-of-sale system.
“This is as payment is made via the Touch ‘n Go Wallet linked to the users’ Touch ‘n Go RFID,” he said during the launch of the service yesterday.
Going forward, both TnG Group and Shell are hoping to equip 50% of Shell stations in Peninsular Malaysia with the RFID solutions within three years.
Shell has over 950 stations located across Malaysia.
According to Effendy, there were already 22,000 TnG RFID users opting into this RFID solution at Shell before its official launch.
He added that the numbers were growing quickly.
He said the combination of an RFID and e-wallet infrastructure allowed the company to expand other RFID use cases, beyond tolling.
TnG Group had started RFID for toll payments back in 2019.
As of now, the group has slightly under two million registered RFID users.
Meanwhile, Shell general manager of mobility for Malaysia and Singapore Seow Lee Ming said it had received positive feedback from over 10,000 pilot users over the last year.
Shell had also integrated TnG RFID with its loyalty partner, BonusLink, allowing customers to earn loyalty points with each fuel purchase.
Currently, there are only two TnG RFID bays provided at every RFID-enabled Shell station.
However, if the adoption rate is high with good demand and traffic flow, Seow said the RFID solutions would be extended to all the bays in the stations.
“Our focus is to enable more RFID users in more stations and then if any particular station has high traffic flow, we will expand more RFID-bays,” she said.