OCBC Bank SME customers prefer digital banking solutions

The OCBC eBiz Account is open to SMEs with two or fewer directors or shareholders, representing the bulk of OCBC Bank’s typical existing SME customers.

PETALING JAYA: Since its launch in July last year, OCBC Bank (M) Bhd’s fully remote digital current account for small and medium enterprises (SMEs) has outpaced in-branch account openings more than twice over.

According to OCBC Bank head of marketing for emerging business Amanda Gan, this testifies to both the seamlessness of the remote digital account opening process of its popular OCBC eBiz Account as well as SMEs’ readiness to embrace technology as they adapt to the new normal.