AirAsia: Only 0.8% of cash refund amount still outstanding

AirAsia Aviation Group Limited group CEO Bo Lingam

SEPANG: AirAsia Aviation Group Limited (AAAGL) has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years.

“As one of the world's largest airlines flying close to 100 million passengers per year before Covid, we have seen an unprecedented volume of queries, averaging around 200,000 daily during the peak period.