Citi Malaysia offers relief assistance to flood-hit customers

  • Banking
  • Tuesday, 28 Dec 2021

Citi Malaysia consumer business manager Elaine Fan

KUALA LUMPUR: Citi Malaysia is offering relief assistance through measures such as deferment of loan payments and/or waiver of certain fees/charges to assist customers impacted by the recent floods across Malaysia.

In a statement, the banking group said it would waive the replacement fee for credit/debit cards and cheque books for customers who are affected with immediate effect.

Citi has notified its corporate clients that it will offer case-by-case basis assistance to those in need.

Citi Malaysia consumer business manager Elaine Fan said: “We are committed to the financial wellbeing of our customers and will be extending help to the flood victims.”

“We understand that customers need as much support from their banking partner during these times of distress.

“Citi is committed to serve as a trusted partner to our customers and clients by responsibly providing financial services that enable growth and economic progress. Our focus is on the customer experience and seeking solutions to help affected customers,” she said.

The bank encouraged its customers to utilise Citibank Online at and the Citi Malaysia Mobile App. CitiPhone services are available and operating as usual.

Citi Priority, Citigold and eligible SME clients can contact their relationship managers to set up appointments as necessary.

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 1
Cxense type: free
User access status: 3
Join our Telegram channel to get our Evening Alerts and breaking news highlights

Citi Malaysia , flood , waiver , relief assistance


Next In Business News

Ringgit opens marginally higher as Fed minutes show no surprises
Australia business investment dips in Q1, outlook sharply upgraded
Bumi Armada remains RHB's top sector pick
Bursa joins global relief rally following release of Fed minutes
Trading ideas: TM, Pos Malaysia, Velesto , UEM Sunrise, MBM Resources, Bumi Armada, Chin Hin Group and Genting Plantations
ANALYSIS-Stock and bond divergence offers hope for battered 60/40 portfolio
Fed embraces 50-basis-point rate hikes in June, July to curb 'very high' inflation
World Bank's Malpass says war in Ukraine may trigger global recession
Oil edges higher on tight supply, rising US refining activity
Global shares rise after Fed meeting notes hint at future rate hikes

Others Also Read