Citi Malaysia offers employees extended Covid-19 medical benefits


CEO Usman Ahmed said in view of the continuing risks related to the pandemic and its focus on employee well-being, “we are further enhancing our medical coverage to ensure employees and dependents receive prompt medical care and support without having to worry about the financial burden of treatment-related expenses”.

KUALA LUMPUR: Citi Malaysia is providing its employees with extended Covid-19 medical benefits to support their health and well-being during the pandemic.

In a statement on Monday, it said the extended medical benefits will cover more than 11,000 of Citi Malaysia’s employees and dependents for private hospitalization expenses of up to RM30,000.

Citi Malaysia will also cover 90% of Covid-19 related private hospitalisation or medical expenses exceeding this coverage limit.

CEO Usman Ahmed said in view of the continuing risks related to the pandemic and its focus on employee well-being, “we are further enhancing our medical coverage to ensure employees and dependents receive prompt medical care and support without having to worry about the financial burden of treatment-related expenses”.

For Covid-19 cases under Categories 1 and 2, Citi Malaysia is also providing home care coverage for employees throughout their 10-day quarantine period, including both on-site as well as virtual medical support.

Benefits of the home care coverage include physical evaluation by a doctor, daily remote monitoring by a nurse, personalised briefings on self-care, provision of oxygen concentrators upon medical recommendation, home delivery of medications when required, and 24-hour hotline support.

Employees who receive the vaccine are also granted two consecutive off-days for each vaccination dose to assist them with their recovery.

Under Citi Malaysia’s employee assistance programme, employees and their dependents are provided with counselling and mental wellness support to assist them in their post Covid-19 recovery journey.

As a proactive measure, all Citi Malaysia employees have access to online counseling clinics to cope with the challenges arising from the evolving pandemic.

Usman said looking ahead, “our future of work model to be rolled out in the coming months will also offer employees much greater flexibility.”

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