CIMB launches EVA chatbot for SME customers

Victor Lee Meng Teck, CEO, group commercial banking, CIMB Group said the EVA chatbot for commercial banking customers was timely given the critical need for customers to bank safely during the pandemic.

KUALA LUMPUR: CIMB Bank Bhd and CIMB Islamic Bank Bhd launched its CIMB EVA chatbot for small and medium enterprise (SME) customers to better support their banking needs in a fast and secure manner.

CIMB said on Thursday CIMB EVA is the first conversational style and real-time commercial banking chatbot in Malaysia.