Rise in complaints for telecoms services

MCMC chairman Dr Fadhlullah Suhami Abdul Malek said the complaints shot up because of the lockdown as more people were working from home.

PETALING JAYA: The number of complaints for Internet and mobile services has shot up since the beginning of the year by three-fold and topping the list of complaints is poor coverage for 4G/LTE networks.

This is followed by no coverage for 4G/LTE, service disruptions/downtime, complaints about Internet connection and speed, and poor coverage for 3G services.